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Oracle® Enterprise Manager Cloud Control Getting Started Guide
12c Release 3 (12.1.0.3)

Part Number E39876-02
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PDF · Mobi · ePub

9 Configuring My Oracle Support

Support Icon My Oracle Support, which is a one-stop support solution for customers, is now integrated with Enterprise Manager, so you can access it from within the Enterprise Manager Cloud Control Console. Using the integrated view, you can now raise service requests; search the knowledge database for support notes; view certification details; download software, patches, and updates; and even collaborate in the My Oracle Support community, all from within the Enterprise Manager Cloud Control Console. Configure My Oracle Support to gain all the benefits of the integration.s

Configure My Oracle Support
  1. From the Setup menu, select My Oracle Support, then select Set Credentials.
  2. Enter the user name and password, click Apply.